Refund Policy

FuelFast is provided by Ingrid Hansen, trading as FuelFast. We want you to fuel better, not to pay for something that isn't working for you.

30-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation required. This applies to both monthly and annual subscriptions, and to renewal charges within the same 30-day window.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all FuelFast orders. To request one:

• visit paddle.net and look up your order using the email address you purchased with, or
• email us at hello@fuelfast.app with your order email and we'll arrange it for you.

Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer, usually within 5–10 business days.

Cancelling your subscription

You can cancel at any time. Cancelling stops future renewals and your plan stays available until the end of the period you've already paid for. Cancelling on its own does not trigger a refund — request one using the steps above if you're within the 30-day window.

Refunds outside the 30-day window are considered case by case, and we also follow Paddle's Refund Policy.

Contact

Any questions or suggestions? Email hello@fuelfast.app — we'd love to hear from you.